All mats are produced to order. We do not keep finished stock and manufacture each mat specifically for our customers.
Production is organized in batches. A production cycle typically starts on Monday and usually takes 7–14 days, although larger workloads may occasionally require additional time.
Custom sizes and custom artwork are available. Please see our Custom Work section for details.
Due to thermal expansion, material shrinkage, and cutting tolerances, final dimensions and printed layouts may vary slightly from the original design.
For custom orders, errors related specifically to customization work are limited to reimbursement of the customization service itself and do not constitute grounds for a refund of the full product price.
Colors may differ from what you see on your screen due to monitor settings and printing characteristics. We make every effort to achieve visually pleasing and accurate results.
Our standard print resolution for a 96 × 48 inch mat is 28,800 × 14,400 pixels.
Examples of our layouts and print quality are available in our PDF gallery.
All miniatures are produced to order using high-quality resin 3D printing technology.
Every model is carefully prepared, printed, cleaned, cured, inspected, and packaged before shipment.
Most miniature orders are completed within 3 business days.
Delivery times depend on your region and the shipping method selected during checkout.
Minor support marks, layer lines, and other characteristics inherent to the resin printing process are considered normal and do not constitute defects.
Our folding gaming tables are stocked and shipped from Amazon fulfillment centers in the United States and Canada.
This provides fast and reliable delivery throughout North America.
Every table is packed in reinforced protective packaging designed for long-distance transportation.
The packaging includes handling markings, including a television symbol, to help reduce rough handling during transit.
Standard Shipping is the most economical delivery method.
Parcels weighing less than 2 kg (most fabric and vinyl mats) are usually transported by air mail and typically arrive within 2–3 weeks, depending on destination.
Parcels weighing more than 2 kg (including large terrain sets and oversized mouse pad mats) are usually transported by ground or sea freight. Delivery may take 30–60 days depending on destination and logistics routes.
DHL and EMS are our primary express shipping partners, providing faster transit times, detailed tracking, and door-to-door delivery.
Battle mats are packed according to their material type: cardboard tube packaging for vinyl mats, protective felt bags for fabric mats, and durable carrying bags for neoprene mouse pad mats. Large rubber mats may additionally be packed in reinforced shipping cartons.
Miniatures and terrain are packaged using protective materials designed to minimize the risk of damage during transport.
You will receive tracking information for all orders.